How do case managers support patients with chronic illnesses?

Prepare for the HCQM Case Management Test. Study with flashcards and multiple choice questions, each question has hints and explanations. Get ready for your exam!

Case managers play a vital role in supporting patients with chronic illnesses through ongoing education and care coordination. Chronic illnesses often require long-term management and a comprehensive approach that addresses not just the medical needs, but also the social, emotional, and practical challenges patients face.

By providing ongoing education, case managers empower patients with the knowledge they need to understand their condition, medication regimens, and self-management techniques. This education is crucial for helping patients make informed choices about their health and for promoting adherence to treatment plans.

Care coordination is equally important, as it involves organizing various aspects of a patient's healthcare. This may include scheduling appointments, ensuring effective communication between different healthcare providers, and connecting patients with additional resources such as support groups or financial assistance programs. Through effective care coordination, case managers help reduce fragmentation of care, which can lead to better health outcomes for patients with chronic conditions.

This comprehensive support is essential for improving patient quality of life, enhancing their ability to manage their health independently, and ultimately reducing hospitalizations and healthcare costs associated with unmanaged chronic illnesses.

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