How do case managers typically handle crisis intervention?

Prepare for the HCQM Case Management Test. Study with flashcards and multiple choice questions, each question has hints and explanations. Get ready for your exam!

Case managers handle crisis intervention by assessing the urgency of the situation, mobilizing necessary resources, and creating an actionable plan to address the crisis effectively. This proactive approach allows case managers to quickly identify the needs of the individual in crisis and coordinate services that can help stabilize the situation.

In a crisis, time is often of the essence, and by actively engaging in assessment and resource mobilization, case managers ensure that individuals receive the support and intervention they need promptly. Creating an action plan is crucial as it outlines specific steps to address the crisis, which can involve various stakeholders, including healthcare providers, social services, and family support.

This method is essential because waiting for a crisis to escalate or relying solely on emergency services can lead to inadequate support and unfavorable outcomes for individuals in distress. Furthermore, simply waiting for the patient to express their needs may leave critical situations unaddressed, deepening the crisis or resulting in negative consequences.

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