What does 'person-centered care' emphasize in case management?

Person-centered care places a significant emphasis on recognizing and honoring the unique preferences, needs, and values of individual patients throughout the case management process. This approach ensures that care is tailored specifically to the individual, promoting active involvement of the patient in their own health care decisions. By prioritizing the patient's perspective, case management fosters a more collaborative environment, which can lead to more satisfactory and effective health outcomes.

In contrast to a one-size-fits-all approach, person-centered care acknowledges that each patient’s circumstances and desires are different, meaning that care plans must be flexible and adaptable. Standardized procedures are not always suitable since they may overlook these individual differences. Furthermore, minimizing patient interactions contradicts the core principle of person-centered care, which relies on meaningful communication and strong relationships between patients and healthcare providers to ensure that care aligns with the patient’s goals and lifestyle.