What is a primary goal of case management?

The primary goal of case management is to ensure patients receive appropriate care. This involves coordinating the various aspects of healthcare to provide comprehensive and continuous support to patients. Case managers work closely with patients, families, and healthcare providers to assess individual needs, develop personalized care plans, and facilitate access to necessary services. By focusing on appropriate care, case management enhances patient outcomes, promotes adherence to treatment plans, and supports the patient’s overall health and well-being.

Reducing patient contact, lowering hospital readmission rates, or increasing the number of healthcare providers can be potential benefits or outcomes of effective case management, but they are not the primary goal. The primary focus is always to ensure that the patient’s care is appropriate and tailored to their specific circumstances.