What is essential to include in the termination of case management?

Prepare for the HCQM Case Management Test. Study with flashcards and multiple choice questions, each question has hints and explanations. Get ready for your exam!

In the context of case management, including written notification of termination sent to relevant parties is crucial. This step ensures that all stakeholders are informed of the client's case conclusion, which promotes transparency and continuity of care. It allows for other healthcare providers involved in the client’s care to be aware of the termination and understand any necessary follow-up or ongoing support that may be required.

Written notification serves multiple purposes: it documents the end of services, ensures that important details regarding the client's status and ongoing needs are communicated effectively, and provides a formal record that can be referred to in the future if needed. It is also a professional practice that helps to manage expectations for all parties involved, ensuring that there is clarity on the status of the client's care.

While documentation of the client's last visit is important for maintaining accurate records, and verbal agreements can facilitate communication, these alone do not provide the comprehensive and formal closure that written notifications offer. Rescheduling the next appointment is not relevant in the context of termination, as it implies the case is ongoing rather than concluding. Therefore, the written notification of termination is indeed the essential component to include in the process.

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