What is identified as a "care gap" in case management?

A "care gap" in case management refers specifically to the difference between the care that is needed by a patient and the care that they actually receive. This discrepancy can arise for various reasons, including barriers to accessing services, a lack of appropriate resources, or insufficient coordination among providers. Identifying and addressing these care gaps is crucial in case management, as it directly impacts patient outcomes and overall healthcare quality.

Addressing care gaps allows case managers to advocate effectively for their patients, ensuring that they receive the necessary interventions and support. Understanding this concept is vital for improving patient care and aligning services with individuals' health needs.

While surplus care options, unnecessary delays in treatment, and increased patient complaints are relevant to patient care and management, they do not encapsulate the specific nature of a "care gap," which fundamentally focuses on the disparity between what is needed and what is actually provided.