Which is a primary goal of case management?

A primary goal of case management is to ensure efficient service delivery and outcomes. This encompasses coordinating care for patients, facilitating access to necessary services, and optimizing the overall healthcare experience. By focusing on efficient service delivery, case management strives to streamline processes, avoid unnecessary duplications of services, and enhance the quality of care received by patients. This approach ultimately aims to improve health outcomes and patient satisfaction.

The emphasis on outcomes also reflects the importance of aligning care with patients' needs, preferences, and goals, promoting active participation in their health management. When case managers effectively coordinate care and resources, they help to bridge gaps in services, ensuring that patients receive the right care at the right time.

Other options, such as minimizing patient involvement, increasing hospital visits, or concentrating solely on administrative efficiency, do not align with the core principles of case management, which focus on patient-centered care and optimizing health outcomes through collaboration and resource management.