Which of the following best describes a patient-centered approach in case management?

A patient-centered approach in case management focuses on understanding and integrating the individual values, preferences, and needs of the patient into their care plan. This method recognizes that patients are not just passive recipients of care; rather, they play an active role in their health management. By prioritizing patient values, case managers can create personalized care strategies that are more likely to engage patients, encourage adherence to treatment plans, and improve health outcomes. This approach fosters a collaborative relationship between the patient and care providers, enhancing satisfaction with the healthcare experience and ensuring that care is tailored to the patient's unique circumstances and goals.

In contrast, ignoring patient preferences would lead to a one-size-fits-all approach that disregards what the patient considers important in their care. Responding only to urgent health concerns limits the holistic view necessary for effective case management, as it may neglect ongoing health maintenance and preventive care. Standardizing treatment for all patients fails to acknowledge the diverse needs and preferences of individuals, potentially compromising the effectiveness of the care provided.